Cookies policy

What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any web page. The purpose of the cookie is to allow the website to remember your visit when you navigate back to that page. Although many people don’t know this, cookies have been used for over 20 years, since the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, Trojan, worm, spam, spyware, or a pop-up window.

What information does a cookie store?

Cookies usually do not store sensitive information about you, such as credit card details, bank data, photographs, your ID card, or personal information. The data they hold is technical in nature, personal preferences, content customization, etc.

The web server does not associate you as a person but rather to your web browser. In fact, if you regularly browse with Internet Explorer and try browsing the same website with Firefox or Chrome, you will see that the website does not recognize you as the same person because it is actually associating with the browser, not the individual.

What types of cookies are there?

Technical cookies: These are the most basic and allow, among other things, to know when a human is browsing or an automated application, when an anonymous user is navigating and a registered one, and basic tasks for the functioning of any dynamic website.

• Analytical cookies: Collect information about the type of browsing you are doing, the sections you use most, products consulted, time of use, language, etc.
• Advertising cookies: Display ads based on your browsing, country of origin, language, etc.

What are first-party and third-party cookies?

First-party cookies are generated by the page you are visiting, and third-party cookies are generated by services or external providers such as Facebook, Google, etc.

What happens if I disable cookies?

To understand the impact of disabling cookies, here are some examples:

• You will not be able to share content from that website on Facebook or any other social network.
• The website will not be able to adapt content to your personal preferences, as is common in online stores.
• You will not be able to access your personal area on that website, such as My Account, My Profile, or My Orders.
• Online stores: You will be unable to make online purchases; these will have to be done by phone or by visiting the physical store if one exists.

• You will not be able to customize your geographical preferences, such as time zone, currency, or language.
• The website will not be able to perform web analytics on visitors and traffic, which will hinder the website’s competitiveness.
• You will not be able to post on the blog, upload photos, publish comments, rate or score content. The website will also not be able to tell if you are a human or an automated application posting spam.
• Targeted advertising cannot be displayed, which will reduce the website’s advertising revenue.
• All social networks use cookies; if you disable them, you will not be able to use any social network.

Can cookies be deleted?

Yes. You can not only delete but also block them, either generally or specifically for a particular domain.

To delete cookies from a website, you need to go to your browser settings, where you can search for those associated with the relevant domain and proceed to delete them.

Cookie settings for the most popular browsers

Here’s how to access a specific cookie in the Chrome browser. Note: these steps may vary depending on the browser version:

• Go to Settings or Preferences via the File menu or by clicking the customization icon at the top right.
• You will see different sections; click on the Show advanced options option.
• Go to Privacy, Content settings.
• Select All cookies and site data.
• A list will appear with all the cookies sorted by domain.

• To make it easier to find cookies from a specific domain, enter part or all of the address in the Search cookies field.
• After filtering, one or more lines will appear on the screen with the cookies from the requested website. Now you just have to select it and click the X to proceed with the deletion.

To access the cookie settings of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):

• Go to Tools, Internet Options.
• Click on Privacy.
• Move the slider to adjust the level of privacy you desire.

To access the cookie settings of the Firefox browser, follow these steps (they may vary depending on the browser version):

• Go to Options or Preferences according to your operating system.
• Click on Privacy.
• In History, choose Use custom settings for history.
• You will now see the Accept cookies option, which you can enable or disable according to your preferences.

To access the cookie settings of the Safari browser for OSX, follow these steps (they may vary depending on the browser version):

• Go to Preferences, then Privacy.
• Here you will see the Block cookies option so you can adjust the type of blocking you wish to implement.

To access the cookie settings of the Safari for iOS browser, follow these steps (they may vary depending on the browser version):

• Go to Settings, then Safari.
• Go to Privacy and Security, and you will see the Block cookies option to adjust the type of blocking you wish to implement.

To access the cookie settings of the browser for Android devices, follow these steps (they may vary depending on the browser version):

• Open the browser and press the Menu key, then Settings.
• Go to Security and Privacy, and you will see the Accept cookies option to enable or disable it.

To access the cookie settings of the browser for Windows Phone, follow these steps (they may vary depending on the browser version):

• Open Internet Explorer, then More, then Settings.
• Now you can enable or disable the Allow cookies checkbox.